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In 2019, Raiter Clinic merged with Community Memorial Hospital (CMH) to become one and was renamed CMH Raiter Family Clinic. The merger allows seamless referrals across the street to CMH Specialty Clinic (orthopedics, general surgery, women’s health, spinal, oncology, pain, urology, and more). The CMH system is independently owned and not part of a larger health system.
We met with Nancy Taggart, CMH's Marketing Director and Miranda Hedin, who has been with CMH Raiter Family Clinic for two years and began working in triage and has since transitioned into her current supervisory role.
"We provide local care services and partner with other regional systems," said Nancy Taggert, CMH's Marketing Director.
Nancy Taggert shared that their core trade service area is a 30-mile radius, but they draw from a larger trade area due to their reputation for personal care. "Our wait times are low," said Taggert.
CMH Raiter Family Clinic has learned that they must do what they do well and safely to achieve excellence. The clinic offers all family medical services from infancy to end-of-life care. They have three nurse practitioners and two triage RNs to speak with about symptoms, and they also work with a myriad of "in-reach partners" for dermatology, cardiology, podiatry, and ophthalmology. The employment footprint of the Raiter Clinic is 60 total employees, with 40 staff present daily, servicing roughly 150-175 patient appointments per day. Within Raiter Clinic is the locally owned and operated pharmacy, the Medicine Shoppe.
We are the community – small and local, with very personal customer service, often known family history, and as our tagline reads – your neighbors caring for you," shared Miranda Hedin, the RN Clerk Supervisor. "We take the time for patient-centered care, answer our phones, and offer a workplace centered on the culture of place."
"It is so important for locals to be able to return to their home towns for professional job opportunities," shared Miranda Hedin.
CMH Raiter Family Clinic can often offer same-day appointment availability and provide urgent care seven days a week. CMH Raiter Family Clinic was planning an evening sports physical event while we were there interviewing them. They also have numerous specialty services, including population health nurses focused on the Medicare cross-over, managing annual visits and chronic care needs within a one-stop shop, and transfer care managers after hospital stays. "Our nurses work hard to stay on top of care," shared Hedin.
Through the many changes in healthcare, CMH Raiter Family Clinic has adapted to this evolving landscape by focusing on what they do well in order to achieve a high level of excellence in the delivery of healthcare to our community.
CMH Raiter Family Clinic
417 Skyline Blvd.
Cloquet, MN 55720
Website: Click Here
LinkedIn: Click Here
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